Refund & Cancellation

This policy applies to services provided by Optimax, operating as Opti.

Millenium Grand, 1503, Plot-71-B, Sector-11, Kharghar, Navi Mumbai, Raigarh, Maharashtra 410210, India

Cancellation before work starts

If you cancel a project before work starts, you will receive a full refund of any amount already paid for that project.

After the first draft

Once the first draft has been delivered, no refund is due. Revisions continue as agreed for that project.

Revisions

Revisions are provided as agreed per project, according to the accepted quote. Additional revision rounds or a change of scope may be quoted separately and are not treated as a refund.

How refunds are paid

Approved refunds are processed within 5–7 business days to the original payment method.